Skip to main content
Manage your website settings, AI behavior, notifications, and team access all in one place.
Settings Overview

Accessing Settings

1

Open Dashboard

2

Select Website

Click on the website you want to configure
3

Open Settings

Click Settings in the sidebar menu

General Settings

Basic configuration for your website.

Website Name

The display name shown in your dashboard. This is for your reference only—customers don’t see this.

Website URL

The primary domain where your chatbot is installed. Used for:
  • Crawling your website content
  • CORS security (widget only loads on this domain)
  • Analytics tracking
Changing the URL may affect your widget installation. Update your embed code if needed.

Allowed Domains

Control which domains can embed and use this chat widget. By default, Allow all domains is enabled. This means your widget will work on any domain without restrictions. This is the best option if you:
  • Use Framer, Shopify, Webflow, or similar platforms that may add preview or custom domains over time
  • Have multiple domains or subdomains pointing to the same site
  • Are unsure which domains will serve your widget in the future

Restrict to Specific Domains

If you want tighter control, disable Allow all domains to restrict the widget to specific domains only. Once disabled, you can add allowed domains:
  1. Enter the domain in the input field (e.g., stage.example.com)
  2. Supports wildcards like *.example.com for all subdomains
  3. Click Add to add it to the list
  4. Click Save Changes to apply
When restricted mode is on, the primary domain (website URL) and your dashboard domain are always allowed automatically.
If you restrict domains and your widget stops working on a domain, go to Settings → Allowed Domains, toggle Allow all domains on (or add the missing domain), and save.


Danger Zone

Irreversible actions that affect your website.

Delete Website

Permanently removes:
  • All conversations
  • Knowledge base content
  • Settings and integrations
  • Team member access
This action cannot be undone. Export your data first if needed.
1

Scroll to Danger Zone

At the bottom of Settings
2

Click Delete Website

Opens confirmation dialog
3

Type Website Name

Type the exact website name to confirm
4

Confirm Deletion

Click Delete Permanently

Troubleshooting

  • Check your internet connection
  • Ensure you clicked “Save Changes”
  • Refresh the page and try again
  • Check browser console for errors
  • Check spam/junk folder
  • Verify email address is correct
  • Resend the invitation
  • Ask them to add notifications@bubblav.com to contacts
  • Verify email address is correct
  • Check spam folder
  • Enable browser notifications in Settings
  • Check notification toggles are enabled

Next Steps

Widget Design

Customize appearance

View Reports

Track performance